We want you to enjoy your new Keela garment for years to come (see our Garment Care page for general advice), however accidents happen and in the worst case scenario we have a specialist Keela hospital within our UK factory that is able to repair most damages that your garment may have incurred.
All work carried out is fully covered under the Keela Guarantee.
|REPAIR||PRICE (ex vat)|
|Waterproof/Performance main zip replacement||From £20.00|
|Pocket or minor zip replacements||From £15.00|
|Patch Repair for rips/tears/burns||From £20.00
Please note: garment integrity will be 100% guaranteed,
|Panel Repair for rips/tears/burns||From £35.00|
|Removable hood replacements||From £20.00|
|Velcro replacements||From £15.00|
|Stud replacements||From £10.00|
The Keela manufacturing centre in Glenrothes also offers an alteration and bespoke customisation service, please contact us for further information.
|COMMON ALTERATIONS||PRICE (ex vat)|
|Shorten trouser legs – without zips||From £20.00|
|Shorten trouser legs – with zips||From £35.00|
|Shorten sleeve length||From £25.00|
|Please contact us directly for other alterations|
Please note that prices can vary depending on the specific garment and area of garment affected, and any garment requiring repair or alteration will be assessed before an exact cost can be given. Prices above do not include postage & packaging.
We will always provide a quote for the cost of any work before it is carried out.
If you have any specific requests or queries, please contact us or phone us on 01592 777000 and we will do our utmost to help.
If you would like to send us your garment, we advise contacting us first (either by phone or email) to advise us of what you require.
Once you are ready to send us your garment, ensure it is clean (garments sent to us dirty may be returned unexamined due to H&S concerns) and appropriately packaged, then send it to our address below.
Keela Repairs Department
44 Ramsden Road
Please ensure you enclose a note with your contact details and a summary of the problem or alteration you require, or we may be unable to contact you and undertake the repair.
Once we receive your garment our Repairs Department will examine the garment and contact you to provide a more accurate cost before undertaking any work.